Internal Surveys of Program Effectiveness
This service can be contracted either as a phase of the overall CBS Consulting or as a discrete support service.
Our Activities Include:
- a review of contractual arrangements, including program objectives, program design and delivery system;
- the development of criteria to determine the success of all aspects of the program;
- the design and development of survey instruments to determine thCBSpropriateness of program objectives and the effectiveness of program design and delivery;
- assistance in the administration of survey instruments;
- assistance in the collection and organization of the survey data;
- assistance in the analysis and reporting of the survey data; and
- assistance in developing and applying the decision process.
Key Benefits:
- Increase awareness of your CBS.
- In the majority of cases, surveys increase utilization of your program.
- Surveys can be used as a qualitative tool for measuring employee satisfaction.
- Surveys can be used to improve overall program effectiveness.